Delivery Information

Depending on the size of the pot we will either deliver by parcel courier for small pots or by pallet for large pots.

Parcel Deliveries
This is used for small pots that can be safely packed in carton boxes.

The delivery cost is £15 if the delivery fits in 1 box usually up to 9.99kg and £25 if 2 boxes usually up to 19.99kg. This is weight dependent

N.B. This applies to parcel deliveries only.

Exceptions; Typically, pots in the 40 – 60 cm range present extra difficulties, due to their size, shape and weight they need to go by pallet. In which case the pallet charge may be disproportionate to the pot weight, you may wish to add to your purchases to optimise the delivery cost, see Tips below.

Pallet Deliveries
Large pots must be delivered on pallets from £50, £70 and £125 per pallet depending on UK postcode.

Pallet charges to UK Islands including Channel Islands, Eire and Overseas will be quoted separately.

N.B. At check-out, the shopping cart will only show one pallet charge depending on weight

If the delivery requires more than one pallet the delivery charge will be charged accordingly again dependent on post code.
It is difficult to estimate how many pallets will be required, so either contact Errington Reay Office for a firm quotation before you order or just proceed to check-out, an automatic one or 2 pallet will charge will be taken.

Should there be additional pallet costs, we will contact you with the correct amount.

Free Delivery: See our special Combo Deals

Tips: to make the most of your pallet delivery cost.

Add other pots to your order without paying extra delivery charges or consider buying a full set of pots, which are better value than the single size.
You can also add accessories like pot feet, saucers and plinths
Remember to look out for our one-off Special Pot or simply talk to us.

We love to help you make the best choice and savings for your garden.

We will contact you to let you know when your delivery will be with you.

It is important to note that pallet deliveries will be made to kerb side only.

We are a small friendly family owned business, always happy to help.

Give us a ring and don’t forget to come and visit this unique pottery in the heart of Hadrian’s Wall country off the A69, look forward to seeing you.